Testimonials

"Of the many attributes Nielsen Concierge possess, two things stand out; the service of professional and safe transportation and a very relaxing journey that makes you forget you were total strangers just a couple hours ago. It is affordable and very reliable. If you are new to the Chicago area, you will find out where some of the best places in the city are. Highly recommended!"

Shivam Narine
Nielsen Concierge Customer 

"Consistency in business or personal travel makes or breaks a trip. Getting to and from the airport is no exception. In my experience,  this is the most crucial  segment of every trip.

Being picked up by the same person at home and at the airport is comforting and consistent. Clean car, timeliness, and predictability. THIS is Neilsen Concierge and Jon makes it happen-every time. He is my ONLY driver. BTW, need a ride somewhere else? Your kids need to get somewhere? Call Jon."

Scott Cawley

Microsoft

"Jon is professional and courteous while being friendly and kind at the same time. I am disabled and have to rely on others to get from place to place. Today I had to go to a doctor's appointment that was a good distance from home. I felt safe and confident with Jon as my driver and would absolutely use his services again. If you need an honest, trustworthy person then Jon is your guy. "

Amy Smith

Nielsen Concierge Customer 

"We have used Jon to drive us personally to and from the airport and to drive my clients to doctor's appointments. We trust him so much we always use him to watch our home when we are on vacation. I can't say enough about his professionalism. I highly recommend him."

Muriel Collison

Collison Law Offices, Ltd  

"As seniors, my wife and I deeply appreciate Jon's help in handling the pandemic for us in its early stages when even going to a grocery store was scary. Jon's great reliability, efficiency, concern for our safety. and good humor were extremely important to us in getting through this trying time. We will not hesitate to continue to use his services and highly  recommend him to others."

Carole & Mike Dunn

Wilmette, Illinois

"Jon has been our 'Go To' guy for ride services. With six kids traveling all over the greater Chicago area, it is comforting to know that Jon is familiar with our family and they with him. He is timely, reliable, and trustworthy. I highly recommend Jon and all of his expanded services."

Mark W. Collins

Regional Director of JLL

"Jon Nielsen and Nielsen Concierge services have always been reliable, efficient, safe and trustworthy.  I have been a customer of Nielsen Concierge over the past year and have taken advantage of many of the services offered: rides, dog walking, household management, and care post hip surgery.  I have had the fortunate experience of working directly with Jon on these occasions and he consistently provides exceptional service, on time, with a smile and professional demeanor. I am grateful for Nielsen Concierge for helping me through a difficult time post surgery and continuing to stay connected.  Thanks for all your hard work with a wonderful personality.  And, a big thank you from my pup, Tilly, who thoroughly enjoys her walks and playtime with Jon Nielsen!" 

Elizabeth Suehr

Managing Consultant

"I cannot say enough good things about Jon Nielsen and the service he provides. Our family is currently struggling with a young adult child with mental health issues, who refuses to accept help. At the advice of professionals, we are limiting contact with our child for now, yet we needed to make certain she would receive her weekly medications. Jon listened patiently (through my tears) as I explained the situation to him—and has delivered our daughter’s medications to her downtown apartment with kindness, respect, and care each week. We are so grateful to Jon for making a very difficult situation a little bit easier. He is not only trustworthy, but has a big heart, too."

Karen D.

"Jon has been taking care of our service needs for years. From taking us to and from the airport or downtown, to watching our house, and bringing in our mail, garbage, and watering our plants, to taking care of our dog Rocky. Rocky and Jon were best friends.

"Jon took care of him when we were away, recently, and Rocky was on his last legs. Jon called us so we could talk to Rocky, he sent us texts frequently with photos and videos so that we knew he was okay!

"When we had to put Rocky down, Jon provided emotional support.

"We can’t say enough about the excellent service Jon provides - we are very fortunate!"

Peter & MB Hansen

Northbrook, IL

"Our flight out of O’Hare required a super early pick up; we needed to be in the car rolling by 5:45am! Jon was punctual, professional, and ready to go. Nielsen Concierge came highly recommended and there is a reason why. He is courteous, warm, and easy going. Jon also made sure I sent him our return flight info so he could track it and be ready for our pick up on the way home from the family vacation. Jon professionally delivered us to door to door on both ends of the trip and was very reasonably priced. With Jon handling the driving duties, it was one less thing to worry about. I would recommend Nielsen Concierge to anyone and will definitely be using his car service in the future."

   
John Fernitz

Northbrook Resident

"I use Nielsen Concierge’s services frequently and can heartily recommend them. Jon is professional, extremely responsive and 100% dependable."

Curt S Focus

Healthcare Partners 

"I have been disabled since 2002 after spending close to a month in a coma and over 6 months in a hospital after being struck by a car as a pedestrian. In 2019, I was also diagnosed with non Hopkins lymphoma which has required several months of infusion therapy during a drug trial at Northwestern Hospital in downtown Chicago from my residence in Highland Park. Jon has been so wonderful during this treatment and so necessary helping me navigate my complicated transportation needs. 

"I was not surprised about Jon’s professionalism, exacting punctuality and consistent good nature and attitude as I was extremely close with his father growing up and a good friend of both his brothers and sister. This history is so important to me because it has allowed me to depend so often and so much on Jon with my complicated medical history.

"As a single father, I have also been so impressed with how Jon has been able to navigate and coordinate the needs of his family with his professional responsibilities.

"I recommend Nielsen Concierge in the highest manner possible and without any reservation of any kind."

Walter Calhoun
Nielsen Concierge Customer